FAQs

We offer a comprehensive range of emergency services, including plumbing repairs, heating system repairs, drainage solutions, and gas services. Our team is available 24/7 to address urgent issues such as burst pipes, boiler breakdowns, blocked drains, gas leaks, and more.

We prioritize fast response times for all emergency calls. Our goal is to arrive at your location as quickly as possible, typically within an hour, depending on traffic and distance. We understand the urgency of emergencies and strive to minimize any delay.

Yes, our emergency services are available 24 hours a day, 7 days a week. Whether it's late at night, early in the morning, or on a public holiday, our team is always ready to respond to your emergency.

We provide emergency services across London. If you're unsure whether we cover your area, please give us a call, and we'll be happy to assist.

If you have a burst pipe, it's important to act quickly to minimize damage. First, turn off the main water supply to your property. Then, contact us immediately. Our emergency plumbers will arrive promptly to repair the pipe and prevent further damage.

Yes, we offer emergency boiler repair services. If your boiler has stopped working, especially during cold weather, contact us immediately. Our experienced engineers will diagnose the problem and carry out the necessary repairs to restore heat and hot water to your property.

In the event of a blocked drain, our team will quickly assess the situation and use professional tools and techniques to clear the blockage. We offer emergency drain jetting, CCTV surveys, and other methods to ensure your drainage system is restored to full functionality.

We accept various payment methods for our emergency services, including credit/debit cards, bank transfers, and cash. We also provide clear, upfront pricing before we begin any work, so there are no surprises.

Yes, before we begin any emergency repair work, we provide a clear estimate of the costs involved. Our pricing is transparent, and we ensure you're informed about the scope of the work and any potential additional charges.

Absolutely. All of our engineers and plumbers are fully qualified, certified, and insured. They have extensive experience in handling emergency situations and are trained to deliver high-quality, safe, and efficient services.

If your heating system breaks down at any time, day or night, we're here to help. Our emergency heating services are available 24/7 to ensure you're never left in the cold. Contact us immediately, and we'll dispatch a qualified engineer to resolve the issue as quickly as possible.

Yes, gas leaks are a serious hazard, and we provide emergency gas leak detection and repair services. If you suspect a gas leak, evacuate the area and contact us immediately. We'll send a qualified gas engineer to detect the leak and make the necessary repairs to ensure your safety.

Yes, we handle both frozen and burst pipes. If you suspect a pipe has frozen, contact us before it bursts. If a pipe has already burst, turn off your main water supply and contact us immediately for emergency repairs.

If you experience a drain backup, avoid using water and contact us immediately. Our emergency drainage services will identify the cause of the backup and clear the blockage to prevent further damage.

Regular maintenance is key to preventing emergencies. We recommend scheduling routine inspections and servicing for your plumbing, heating, and gas systems. Regular checks can help identify potential issues before they become emergencies.

For immediate assistance during an emergency, call us directly at 0777-3222-722. Our team is available 24/7 to take your call and dispatch a technician to your location as quickly as possible.